Delete your NebuSpot account
Last updated: 20 October 2026
To delete your NebuSpot account and its data, open NebuSpot and go to Settings → Account → Delete account and data. The phone is cleared straight away. If you sign in again within 30 days, your account is restored; after 30 days, what we hold is deleted or anonymised.
In the app
- Open NebuSpot, with your phone connected to the internet.
- Open the menu (top left) and choose Settings.
- Under Account, choose Account.
- Choose Delete account and data, then confirm with Delete my account.
If your phone is offline, NebuSpot says so and changes nothing. The request is sent before anything is erased, so try again when you are connected.
What happens, and when
On your phone, straight away:
- Your recent tags, saved venue maps and cached tag checks are erased.
- You are signed out, and NebuSpot shows its terms and sign-in again.
For 30 days, you can change your mind. Signing in again with the same account within 30 days cancels the deletion and restores your account and its history.
After 30 days, on our servers:
- Your profile record and its history are deleted.
- Your scan records, and any reports you sent about suspect tags, are anonymised, not deleted: your account identifier is replaced with “deleted”. A reading is a fact about a sign as much as about a person, and these records are what every range and reliability figure is computed from. Nothing else in them identifies you.
- Your account, with its name and email address, is deleted from our sign-in system.
- We keep a one-way hash of the account identifier, with the date, so that we can answer “did you delete my data?” without keeping the data to prove it.
After 30 days this cannot be undone.
Usage statistics and crash reports never carried your account identifier, so there is nothing in them to delete for you. They are deleted after a limited retention period.
An older version of NebuSpot, from before sign-in, shows Settings → Delete my data instead. It deletes that installation’s data in the same way, but it cannot be undone, because there is no account to sign back into. Updating the app and signing in keeps that history with your account.
Uninstalling is not deleting
Removing the app erases everything on your phone, but it does not delete your account or the records on our servers. To have them deleted, use Delete account and data in the app, or write to us as described below.
If you cannot use the app
Write to contact@audivision.in from the email address you sign in to NebuSpot with, and ask us to delete your account. We use that address to find your account, and we delete it in the same way, including the 30-day window. If you can no longer use that address, tell us what you can to help us find your account, and we will tell you honestly whether we could.
More detail
The NebuSpot Privacy Policy lists field by field what NebuSpot records and what deletion does to each of them. The NebuSpot Terms of Use are the terms you accept when you first open the app.
Contact us
Audirivision Technologies Private Limited · contact@audivision.in